Introduced and maintained a variety of performance metrics to analyze and better understand department functions, to manage customer expectations, and provide more responsive service Proactively responded to a variety of e-mail and phone communication concerning order fulfillment, product engineering, and supply chain issuesĬonducted daily "service" meeting involving Operations, Purchasing, Planning, and Engineering management designed to improve delivery performance and resolve supply chain difficulties Administrated the daily sales order input and related sales support for two major outdoor lighting brands: Kim Lighting and Architectural Area LightingĬoordinated and evaluated the activities of 14 support representatives and order editors to ensure the timely processing of new purchase orders and set appropriate delivery expectations for the manufacturer representatives, lighting distributors, and electrical contractors
0 kommentar(er)
